Bilingual Dental Admin & Receptionist (Virtual Assistant)

June 11, 2026

★ PLEASE SUBMIT YOUR CV IN ENGLISH ★<h1>Bilingual Dental Admin & Receptionist (Virtual Assistant)</h1>Location: Remote — Nicaragua Employment Type: Full-Time Industry: Dental / Healthcare Support Salary: $1,280 USD/month<hr><h1>About the Role</h1>We are seeking a highly organized, patient-focused, and proactive Bilingual Dental Admin & Receptionist Virtual Assistant to support a busy U.S.-based dental practice with front-desk operations, patient communication, scheduling, insurance coordination, and administrative workflows.This role is ideal for someone who thrives in fast-paced healthcare environments, enjoys helping patients, and can confidently manage multiple administrative responsibilities while delivering an exceptional patient experience remotely.The ideal candidate is professional, detail-oriented, highly organized, and comfortable communicating with patients in both English and Spanish.You will play a critical role in ensuring smooth day-to-day operations while supporting both patients and the internal dental team.<hr><h1>Key Responsibilities</h1><h2>Patient Communication & Front Desk Support</h2><ul><li>Handle inbound and outbound patient calls in both English and Spanish</li><li>Respond to emails, texts, and patient inquiries professionally and promptly</li><li>Provide friendly, empathetic, and patient-centered customer service</li><li>Conduct appointment reminders and treatment follow-ups</li><li>Help improve patient engagement and treatment acceptance</li></ul><hr><h2>Appointment Scheduling & Coordination</h2><ul><li>Schedule, confirm, reschedule, and manage patient appointments efficiently</li><li>Coordinate calendars and optimize scheduling workflows</li><li>Ensure patient information and appointment details remain accurate and updated</li><li>Maintain smooth communication between patients and the dental team</li></ul><hr><h2>Insurance Verification & Billing Support</h2><ul><li>Verify insurance eligibility, benefits, and coverage prior to appointments</li><li>Assist with billing coordination and payment posting</li><li>Support claims follow-up and insurance documentation processes</li><li>Help patients understand coverage and payment-related information</li></ul><hr><h2>Administrative & Operational Support</h2><ul><li>Manage patient intake and demographic updates</li><li>Maintain accurate digital records and documentation</li><li>Support data entry, reporting, and administrative workflows</li><li>Ensure all records remain organized and HIPAA compliant</li><li>Assist with additional operational tasks to support office efficiency</li></ul><hr><h1>Requirements</h1><ul><li>Fluent in both English and Spanish (spoken and written) — REQUIRED</li><li>English proficiency level: C1 or higher required</li><li>Clear and professional communication skills with a neutral accent preferred</li><li>Minimum 1–2 years of experience in:<ul><li>U.S. dental administration</li><li>U.S. healthcare administration</li><li>Dental front desk support</li><li>Medical scheduling or insurance coordination</li></ul></li><li>Strong understanding of:<ul><li>Dental workflows</li><li>Insurance verification</li><li>Appointment scheduling</li><li>Patient communication</li></ul></li><li>Experience using dental PMS platforms such as:<ul><li>Dentrix</li><li>Eaglesoft</li><li>Open Dental</li><li>Similar systems</li></ul></li><li>Strong multitasking and organizational abilities</li><li>High attention to detail and professionalism</li><li>Comfortable working independently in a remote environment</li><li>Strong sense of accountability, confidentiality, and HIPAA compliance</li></ul><hr><h1>What We’re Looking For</h1><ul><li>Patient-first mindset with excellent communication skills</li><li>Highly organized and detail-oriented professional</li><li>Strong follow-through and reliability</li><li>Ability to remain calm and professional in fast-paced environments</li><li>Team player comfortable collaborating remotely</li><li>Someone proactive, resourceful, and solutions-oriented</li></ul><hr><h1>What Success Looks Like</h1><ul><li>Patients receive prompt, professional, and empathetic support</li><li>Scheduling and front-desk workflows operate efficiently</li><li>Insurance verification and billing support remain accurate and organized</li><li>Patient communication is timely and professional</li><li>Administrative processes support smooth daily clinic operations</li><li>The dental team can operate efficiently with strong remote administrative support</li></ul><hr><h1>Why Join Us?</h1><ul><li>Fully remote opportunity supporting U.S.-based dental operations</li><li>Long-term growth potential within healthcare administration</li><li>Collaborative and supportive team environment</li><li>Opportunity to develop expertise within dental operations and patient coordination</li><li>High-impact role supporting patient experience and clinic efficiency</li></ul><hr>This is a remote/telecommute position.

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