Client Success Manager

Client Success Manager — Limitless Agency Location: Tampa, FL Office

Compensation: $55,000 base salary + performance-based compensation up to $85,000 total

Benefits Included About Limitless Agency

Limitless Agency is a high-performance consulting and implementation company built exclusively for digital marketing agencies and online service businesses.

We help founders scale revenue, build operational systems, install predictable acquisition pipelines, and increase enterprise value so they can grow and eventually exit.

Our clients are serious operators. Many are already generating significant revenue. They are ambitious, fast-moving, and expect excellence.

We operate the same way internally.

This is not a slow, corporate, clock-in clock-out environment.

This is a performance-driven company built for A-players.

We are expanding and looking for a Client Success Manager who thrives in ownership, speed, and accountability. How to Apply

  • Follow this link to apply: https://apply.workable.com/limitless-agency/j/165BED91C6/ Role Overview

This is not a coaching role.

This is a high-ownership, project and relationship management role responsible for ensuring clients are onboarded properly, supported operationally, and moved through implementation without friction.

You will

  • Own the onboarding process from day one
  • Manage internal task flow and deliverables
  • Coordinate cross-functional teams
  • Communicate clearly with high-level founders
  • Ensure nothing falls through the cracks

You are the bridge between client expectations and internal execution.

If something is delayed, you solve it.

If something is unclear, you clarify it.

If something breaks, you fix it or escalate it immediately.

This role requires maturity, urgency, and ownership.

Who This Role Is

For

This role is a strong fit for you if:

  • You have high Drive and naturally take ownership
  • You move fast and prefer a high-performance environment
  • You like having responsibility, not hiding from it
  • You enjoy solving problems without being told what to do
  • You are comfortable managing multiple priorities at once
  • You communicate clearly and directly
  • You thrive in environments with daily meetings and tight feedback loops
  • You like structure, systems, and measurable outcomes
  • You hold yourself to high standards

You do not need to be coached every step of the way.

You take initiative and figure things out.

You care about winning as a team.

Who This Role

Is NOT For

This role is not a fit if:

  • You struggle with deadlines
  • You require constant supervision
  • You avoid accountability
  • You get overwhelmed managing multiple moving pieces
  • You dislike direct feedback
  • You prefer a low-pressure or low-performance environment
  • You resist daily meetings or structured communication
  • You take feedback personally instead of using it to improve
  • You need long onboarding periods before taking action

We move fast.

We expect clarity.

We expect follow-through.

If that energizes you, you’ll thrive here.

If that stresses you out, this will not be enjoyable. Key Responsibilities

Client Onboarding

  • Own and manage the full onboarding process
  • Collect required assets, forms, access, and documentation
  • Set expectations and timelines with clarity
  • Ensure clients feel confident and organized from day one

Project & Implementation Management:

  • Coordinate done-for-you deliverables and internal tasks
  • Track timelines, milestones, and responsibilities
  • Maintain accurate CRM and project management records
  • Identify bottlenecks early and resolve them

Client Relationship Management

  • Serve as the primary operational point of contact
  • Manage day-to-day logistics and communication
  • Ensure clients understand next steps
  • Escalate strategic issues appropriately

Quality & Performance Standards:

  • Ensure deliverables meet internal standards before release
  • Maintain clean documentation and tracking
  • Reduce early-stage churn through proactive communication
  • Protect client experience at all times Required Experience
  • 3–5 years in client success, account management, or project management
  • Experience managing high-value client relationships
  • Strong operational and organizational skillset
  • Ability to manage multiple deadlines simultaneously
  • Clear written and verbal communication

Agency or digital marketing experience is a strong plus.

Preferred

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