Clinic Assistant
About the role
We are seeking a dedicated Clinic Assistant to join our team at Regency Medical Care Centre Sdn Bhd, Midvalley Southkey in Johor Bahru, Johor. This is a full-time position, and the successful candidate will play a vital role in supporting the efficient and smooth operation of our healthcare facility.
What you'll be doing
- Greeting and welcoming patients, ensuring a positive first impression
- Scheduling and managing patient appointments, maintaining accurate records
- Handling phone calls, emails, and patient inquiries in a professional manner
- Assisting patients with treatment or investigation appointments across departments
- Ensuring follow-up appointments are properly explained and updated in the HIS system
- Assisting healthcare professionals with various administrative tasks
- Ensuring the clinic environment is clean, organised and well-stocked
- Providing general support to the healthcare team as needed
- Maintaining confidentiality and adhering to relevant policies and procedures
- Minimum SPM qualification or equivalent
- Able to work on weekends and public holidays
- Fluent in English and Bahasa Malaysia
- Strong interpersonal and communication skills, with a friendly and professional demeanour
- Excellent organisational and time management abilities
- Attention to detail and the ability to maintain accurate records
- Proficiency in using computer systems and software
- Adaptability and the ability to multitask in a fast-paced environment
- A genuine interest in the healthcare industry and a commitment to providing exceptional patient care
At Regency Medical Care Centre Sdn Bhd, we are committed to supporting the growth and development of our employees. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement within our organisation. Our workplace culture is built on collaboration, respect, and a shared passion for delivering high-quality healthcare services.
About us
Regency Medical Care Centre Sdn Bhd is a leading healthcare provider in the region, dedicated to delivering exceptional medical care and patient experiences. Our state-of-the-art facilities, coupled with our team of highly skilled and experienced healthcare professionals, enable us to provide a wide range of services to our community. Join us and be a part of our mission to improve the health and well-being of the people we serve.
Apply now to become our next Clinic Assistant and be a part of our dynamic team!