Executive, Shipping (Contract - Based Melaka)

Job Descriptions:

· Follow up on orders by obtaining, processing, and coordinating deliveries, including receiving and distributing packages and documents among the Sales, Production, QA, and Warehouse teams.

· Schedule shipments and plan logistics to ensure sufficient lead time for warehouse staff or agents to arrange deliveries efficiently.

· Monitor shipping documentation and costs, maintain proper filing systems, and source ocean freight or transportation quotations from agents and relevant authorities when required.

· Understand and apply Letter of Credit (L/C) terms and conditions to manage and resolve any shipping-related issues.

· Track goods in transit and proactively address any issues to prevent delays in delivery.

· Ensure compliance with environmental management policies and systems.

· Troubleshoot shipping issues and customer complaints and implement effective solutions in a timely manner.

· Perform any ad hoc duties as assigned by the superior from time to time.

Job Requirements:

· Possess a Diploma or Degree qualification, or relevant working experience in a customer-focused role within the shipping or logistics industry.

· Demonstrate excellent communication skills, both written and verbal, with the ability to present information clearly and concisely.

· Well-versed in shipping procedures, logistics operations, and shipmentdocumentation processes, with working knowledge of SAP systems.

· Able to work independently with minimal supervision, as well as collaboratively within a team environment.

· Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.