Full-time Medical Receptionist & Administrator (40 hours per week)

Reception & Administration – Kensington

Salary: £27,040 per annum | Contract: Full-time, Permanent | Posted: 16 June 2026

About Us

The Medical Chambers Kensington is a prestigious, multidisciplinary, CQC-registered private healthcare clinic based in the heart of Kensington. We provide exceptional medical care within a refined, patient-centered environment. Our Consultants and clinical teams are dedicated to delivering an outstanding experience where every individual feels genuinely cared for and valued.

The Opportunity

We are looking for an exceptionally polished, professional, and service-driven Reception & Administration Coordinator to join our front-of-house team. This is a key role at the heart of the clinic, where you will act as the first point of contact for both patients and clinicians, ensuring a flawless, welcoming experience that reflects our high standards of care and hospitality.

Working Hours

• Tuesday–Thursday: 10:00-19:00 (1-hour break)
• Fridays: 09:00-18:00
• Saturdays: 07:30–16:30

About You

You will be a confident, organised, and proactive individual who thrives in a fast-paced, professional environment. You will bring:

• A warm, professional, and patient-focused approach to customer service
• Clear, confident communication skills, both face-to-face and over the phone
• Strong organisational skills with the ability to prioritise under pressure
• A flexible, solutions-focused mindset with excellent attention to detail
• Excellent written + verbal communication (English)

Key Responsibilities

• Deliver a professional and welcoming reception service to all patients, visitors, and clinicians
• Manage appointments, incoming calls, and emails with efficiency and accuracy
• Register new patients and handle sensitive information with discretion and confidentiality
• Provide administrative support to clinicians and process payments efficiently
• Respond calmly and professionally to urgent consultation requests

What We Offer

• Company pension scheme
• Exclusive employee discounts

If you take pride in delivering exceptional service and enjoy being part of a high-performing, patient-focused team, we would be delighted to hear from you.

Job Types: Full-time, Permanent

Pay: £27,040.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Sick pay

Work Location: In person