International Non Voice Process
We are looking for a International Non Voice and Voice Process Candidates to join our team at American Airlines . The role offers ₹ 20,000 - ₹ 49,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
- Manage incoming and outgoing calls in a professional manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0.5 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.
- It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.
More about this International Non Voice Process job
Ans : To apply for this International Non Voice Process job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this International Non Voice Process job ranges between ₹20,000-₹49,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Non Voice Process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Safdarjung, Delhi.
How many vacancies are there for this International Non Voice Process job?
Ans : There are 70 vacancies for this International Non Voice Process role.
Is this job open for all genders?
Ans : Yes, this International Non Voice Process job is open for both male and female candidates.
What are the key responsibilities of this International Non Voice Process job?
Ans : As a International Non Voice Process, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Non Voice Process position is Safdarjung, Delhi.
Who is the right fit for this International Non Voice Process job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process with 1-5 years of experience is the right fit for this International Non Voice Process job.
What makes this International Non Voice Process job a good opportunity?
Ans : This International Non Voice Process job is a good opportunity as it offers a salary between ₹20,000-₹49,000 per month. This is a Full Time job and has 70 openings.
