Registration & Scheduler
We are so glad you are interested in joining Sutter Health!<br><br><strong>Organization<br><br></strong>PAMF-Palo Alto Medical Foundation PAD<br><br><strong>Position Overview<br><br></strong>Performs general registration duties by interviewing patients or their representatives. Enters accurate information onto appropriate forms and computer system. Collects appropriate co-payments, and obtains signatures. May escort patients to destination if required. Maintains scheduling for department and/or specialized procedures. Coordinates services with physicians' offices, and other related departments, verifying room and equipment availability if necessary. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication.<br><br>The schedule varies, with shifts typically running from 6:00 AM–3:00 PM, 8:00 AM–5:00 PM, or 12:00 PM–9:00 PM. This role also supports the Los Altos & Ravenswood locations.<br><br><strong>Education<br><br></strong><strong>Job Description</strong>:<br><br>HS Diploma or General Education Diploma (GED)<br><br><strong>Typical Experience<br><br></strong>1 year of recent relevant experience.<br><br><strong>Skills And Knowledge<br><br></strong><ul><li>Knowledge of medical terminology including a variety of diagnostic tests, surgeries, consultations and procedures.</li><li>Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.</li><li>Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.</li><li>Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.</li><li>General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).</li><li>Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.</li><li>Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.</li><li>Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.</li><li>Ensure the privacy of each patient’s PHI.</li><li>Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.<br><br></li></ul><strong>Job Shift<br><br></strong>Varied<br><br><strong>Schedule<br><br></strong>Full Time<br><br><strong>Shift Hours<br><br></strong>8<br><br><strong>Days Of The Week<br><br></strong>Variable<br><br><strong>Weekend Requirements<br><br></strong>As Needed<br><br><strong>Benefits<br><br></strong>Yes<br><br><strong>Unions<br><br></strong>No<br><br><strong>Position Status<br><br></strong>Non-Exempt<br><br><strong>Weekly Hours<br><br></strong>40<br><br><strong>Employee Status<br><br></strong>Regular<br><br>Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.<br><br>Pay Range is $28.90 to $36.12 / hour<br><br><em>The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.</em>